Transaction Team Lead

NRT LLC is the subsidiary of Realogy that operates all company-owned real estate offices under Realogy's world-renowned brands of Coldwell Banker , Coldwell Banker Commercial , Sotheby's International Realty , as well as the powerful regional brand, The Corcoran Group and the technology-based brokerage, ZipRealty. As the nation's largest residential real estate brokerage firm, NRT owns and operates companies in more than 50 of the 100 largest metropolitan areas in the United States, with approximately 727 offices and 44,900 sales associates.
NRT is actively seeking a Transaction Team Lead. The Transaction Team Lead is responsible for assisting in the supervision of the data entry and transaction processing. This individual will oversee the daily transactions to ensure accuracy, timely completion and the highest quality of customer service to our Sales Associates and customers. This position will offer agent support, hold weekly meetings with the leadership team in the field to address the support and needs of our clients and to answer any questions or concerns related to productivity. This candidate will be required to assist in additional projects based on business needs.
Take ownership to support Transaction Supervisor to ensure all transactions are closed timely and accurately.
Responsible for assisting in creation of monthly department metrics and completion of reports within required timelines.
Responsible for continually updating training documentation.
Provide detailed audits for team transactions.
Provide leadership in a very high-volume, time-sensitive environment.
Assist in trouble-shooting with Sales Associates, Managers and VP's on difficult transactions and/or issues.
Provide training to the team.
Provide back-up during Supervisor absence.
Leading weekly Hot Topics meetings.
Provide additional projects and/or reporting as required
Preferred Qualifications:
Outstanding communication and organization skills.
Technologically proficient in all areas including but not limited to: familiarity with various operating systems on PCs and ability to navigate computer software and hardware
Ability to learn and train new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Publisher, and Adobe programs such as Adobe Acrobat
Solid math, clerical, detailed oriented, speed and accuracy skills
Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
High school diploma required. Bachelor's or Associates degree in Accounting or Finance a plus; or equivalent work experience
Ability to learn external and internal real estate related applications.
Excellent Customer Service and communication skills required (both written and oral).
Excellent organizational skills and attention to detail required.
Real Estate/Mortgage industry experience a plus
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printer.
To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload.
Employment by NRT is contingent upon completing Form I-9 Employment Eligibility Verification, education verification, and satisfactory reference and background checks.
NRT LLC, a subsidiary of Realogy Corporation, is committed to providing equal employment opportunity ("EEO") and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations.Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.

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