President & CEO, Century 21

Requisition 40169
Century 21 Real Estate LLC
With more than 110,000 affiliated brokers and independent sales associates worldwide, the CENTURY 21 System (www.century21.com) a leading global residential franchise real estate sales organization, providing the use of iconic brand marks, comprehensive training and marketing support for its members. CENTURY 21 brokers and independent sales associates use cutting-edge technology to make the transaction as smooth and convenient as possible. Founded in 1971, the System is comprised of approximately 7,300 franchised broker offices in 77 countries and territories.
Job Summary:
The President & CEO is responsible for setting the global brand strategy and leading a growing network of independent brokers and sales associates. This position will be responsible for setting stretch growth goals and objectives for Century 21 internationally to include all constituents (brokers, managers & agents) as well as internal corporate staff. In addition, the position will be responsible for enhancing the overall strategic servicing model for franchisees and fostering business development and growth opportunities for our customers. The position will also focus on increasing the business production and profitability of the international broker network.
Specific responsibilities include setting the strategic direction for multiple brand verticals to include: global servicing efforts, operations and marketing for Century 21 Real Estate, LLC, the largest Real Estate Franchise in the world. The President & CEO will set strategies for long term sustainable growth (both organic and new affiliation) of our existing and new franchise system members and strategies to continuously improve the brand's global market positioning. The core responsibilities include, but are not limited to, strategic planning, implementing and executing the strategies for domestic and international organic growth, creating methods of accountability to ensure customer satisfaction and profitability and oversight of global marketing strategies to drive leads to our customers and optimize on the strong brand awareness and preference levels and ensuring alignment with overall Realogy Franchise Group Business Unit and Realogy enterprise at large. This includes the direct accountability for the Brand Marketing Fund (BMF) and management of over 150 corporate employees and leadership of over 50,000 industry constituents.
Preparation of both short term (1 year) and long term (5 + year) strategic business plans, managing and developing corporate staff members, ensuring accountability and metrics to manage success.
Create brand vision for leading an through an industry in transition focusing on growth markets, innovation and unique first to market opporutnities.
Execution of both short and long term business plans to achieve maximum business results.
Oversee the direction and success, impact and results of all internal departments to include Marketing, Operations and Field Services.
Partner with the Senior Vice President of Operations, Realogy Franchise Group and other Shared Services Leaders to execute business initiatives through the centers of excellence model.
Partner and align with the Executive Vice President, Franchise sales to set the strategic direction for growing broker network.
Address national broker network at regional and national events to discuss innovation, annual initiatives, growth goals and progress toward plan.
Fiscal responsibilities to ensure execution of brand strategy within forecasted budget.
Ensure appropriate systems and business practices are in place to maintain multiple levels of contact and close relationship with all customers.
Keep abreast and convey residential real estate business trends to affiliate network and internal corporate departments.
Manage successful relationships and insure integration with the brand specific and various shared services departments.
Lead and motivate internal corporate departments and customers within Century 21 to achieve targets.
Consult with large, individual franchisees on office and company issues such as Mergers & Acquisitions, growth, market share and industry challenges/opportunities.
Aid in large franchise sales acquisitions.
Ensure 100% renewal rate with Century 21 Brokers as deemed appropriate.
Manage and develop senior leadership team.
Participate as an active member of the Business Units Senior Leadership Team and the company's Operating Committee.
Minimum Qualifications:
BA, BS Required; MBA Preferred
Senior real estate executive with a minimum of 15 years in brokerage operations, real estate franchising or consulting
15+ years in a sales/decision influencing environment preferred
Background in business, finance and/or consulting services
Ability to travel 50%
Negotiation skills and ability to influence and persuade
Knowledge of competitors servicing models required
Strong talent development experience leading large, distributed teams
Even-temper and conflict resolution skills required
Stellar platform skills
Leadership competencies to include: Building Capability, Driving Accountability, Strategic Thinking and Innovation
Followership Leadership style preferred
Proven success with organic revenue growth
Experience and comfort operating in a multi-brand environment
Exceptional communication skills
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Realogy Holdings Corp. (NYSE: RLGY) is a global leader in residential real estate franchising and brokerage with many of the best-known industry brands including Better Homes and Gardens Real Estate, CENTURY 21 , Coldwell Banker , Coldwell Banker Commercial , The Corcoran Group , ERA , Sotheby's International Realty and ZipRealty . Collectively, Realogy's franchise system members operate approximately 14,100 offices with more than 273,200 independent sales associates conducting business in 112 countries and territories around the world. NRT LLC, Realogy's company-owned real estate brokerage, is the largest residential brokerage company in the United States, operates under several of Realogy's brands and also provides related residential real estate services. The Company also owns Cartus, a prominent worldwide provider of relocation services to corporate and affinity clients, and Title Resource Group, a leading provider of title, settlement and underwriting services. Realogy is headquartered in Madison, New Jersey.
Realogy Holdings Corp. and its subsidiaries are committed to providing equal employment opportunity ("EEO") and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.
To learn more about Realogy and the accomplishments of our brands, log on to www.realogy.com. #LI-CH1-PRI
Realogy Holdings Corp. is an equal opportunity employer and is committed to diversity in its hiring and business practices. All qualified candidates are encouraged to apply. EOE AA M/F/Vet/Disability

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